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I haven’t received my confirmation email. What should I do?

Please email the Conference team at info@urgentcareconference.co.uk providing the email address you made the booking with.


I Have a discount code but i want to apply it to more than one ticket in a single transaction. How do i do this?

To apply the same discount code on more than 1 ticket (in a single transaction) please email us at info@urgentcareconference.co.uk specifying how many of each ticket you wish to book and we will send you a personalised discount code.


How do I book my ticket if my employer needs to pay by invoice?

Please email info@urgentcareconference.co.uk to request an invoice. All places must be paid in full by 20th September 2019.

You will need to provide the following:

  • The number of delegates with their names and dates to be attended.

  • Contact details for the employer paying, including business/trust name and address, email address for finance contact and PO number if required.


What is the cancellation policy?

All cancellations must be made in writing (e-mail is sufficient) to the Conference team.

Cancellations made by 1st August 2019 will result in a full refund less GBP 30 to cover administration costs. After this date, no refunds may be given.

As an alternative to cancellation, your registration may be transferred to another person by 1st September 2019 without incurring any cost penalty. The registration team must be advised in writing (via email info@urgentcareconference.co.uk ) of any alterations or transfers.


Is parking available at the venue?

Yes, parking is available on site or a short walk away and is free of charge for all delegates. See the Venue page for more details.


Will I receive a certificate?

All delegates will receive a certificate of attendance by email after the conference.


How do I get to the venue?

Please click here to view information on getting to the venue.


Is food and drink provided?

Tea, coffee and biscuits will be available during breaks and a light lunch will be served. The venue also has a coffee shop if you wish to purchase anything extra.


What are the timings for each day?

Registration 8.30-9.00am

Finish 5.00pm

The session timings are still to be confirmed with our speakers and delegates will be updated before the conference.


how many cpd points is the conference worth?

Each day of the conference is worth 6 CPD hours, the equivalent of 6 CPD points. Therefore delegates attending the full conference will achieve 12 CPD hours.


TERMS & CONDITIONS

The Urgent Care Conference 2019 reserves the right to change the programme or speakers without notice. All cancellations must be made in writing (e-mail is sufficient) to the Conference team.

Cancellations made by 1st August 2019 will result in a full refund less GBP 30 to cover administration costs. After this date, no refunds may be given.

As an alternative to cancellation, your registration may be transferred to another person by 15th September 2019 without incurring any cost penalty. The registration team must be advised in writing (via email info@urgentcareconference.co.uk ) of any alterations or transfers.